Privacy Policy & Terms of Service

Information We Collect

When you book a service with Soap n Shine, we collect the following information:

• Full Name
• Phone Number
• Service Address
• Vehicle Type and Details
• Service Preferences and Notes

How We Use Your Information

Your information is used exclusively for:

• Scheduling and delivering our detailing services
• Sending appointment confirmations and reminders via SMS or email
• Communicating about service updates or changes
• Improving our service quality

Third-Party Services

We use Google Calendar to manage scheduling. Your appointment details (name, date, time, address) are shared with Google for this purpose only. We never sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information. Your data is stored securely and is only accessible to authorized personnel.

Service Requirements

To ensure we can provide our services effectively:

• Water Access: Customer must provide access to a standard water spigot within 100 feet of the driveway.
• Electrical Outlet: Customer must provide access to an electrical outlet within 100 feet of the vehicle.
• Vehicle Access: The vehicle must be accessible and unlocked at the scheduled time.

Liability Disclaimer

Soap n Shine exercises the utmost care when servicing your vehicle. However, we are not responsible for:

• Pre-existing damage, scratches, or imperfections
• Damage caused by loose parts, decals, or aftermarket accessories
• Items left inside the vehicle
• Weather-related damage occurring after service completion

Payment

Payment is due upon completion of service. We accept cash, credit/debit cards, and e-transfer. Prices are subject to change based on vehicle condition and additional services requested.

Satisfaction Guarantee

Your satisfaction is our priority. If you're not happy with any aspect of our service, please contact us within 24 hours and we'll make it right.